FAQ
Apparel Products and Fit
How do I know which size I am?
To figure out your best fit, go ahead and check the sizing guide on each page. If you are still unsure feel free to reach out to us using the contact form below (under HELP in the footer).
Why can’t I find items in my size?
We are doing our best to keep up with the demand. Our inventory is limited currently but we plan to expand our sizing options in the near future!
Supplements
Are these products FDA approved?
Yes, all products we sell are FDA approved for distribution in the United States. That said while the products we provide are FDA approved the statements associated with them are not. Please always consult your physician before beginning any new regiments.
Are these products made in the United States?
Almost all of our products are made in the USA, aside from our Bee Pearl which is sourced directly from sustainable bee keepers in Indonesia. All packaging indicates the country of origin.
Shipping & Orders
Does my order qualify for free shipping?
All orders qualify for free standard shipping no matter how big or small.
How long will it take for my order to arrive?
We are just as excited for you to get your items and our fulfillment center is working hard to process the orders as quickly as possible. Please allow orders a total of 1-2 business days for apparel, and 3-4 for supplements (excluding weekends and holidays) to be processed and shipped. You should receive your item in 5-7 days.
Once your order has been placed, you will be able to check your tracking info via the email you receive. Note that we cannot be responsible for delays in shipping once picked up by the carrier.
How do I track my order?
Once your order is shipped, you will receive an email confirmation containing the tracking information. You can also use our tracking tool by following this link: Track My Order.
Do you ship internationally?
We do not currently offer shipping outside the United States. This is subject to change in the near future!
What forms of payment do you accept?
We accept Visa, American Express, MasterCard, Discover, ShopPay, Paypal, Apple Pay, and Google Pay.
Does my order qualify for free stickers?
All apparel orders will include at least one free sticker depending on supply. At this time our supplement orders do not include any stickers.
Can I edit or cancel my order?
When an order is placed it is immediately sent to our fulfillment center where they work to make sure those orders get out in a timely manner. Because of this it is hard to adjust orders once they are placed. If your order must be changed or cancelled, please reach out via the Contact Us page.
Returns and Refunds
How do I return my item?
For Apparel:
We offer free returns on all purchases as long as they are in reasonable condition. If you try it on and don't like the fit, don't like the colors, or just aren't feeling it for whatever reason send us a message. We'll get you a pre-paid label and as soon as the item arrives back to us we'll issue a full refund to your payment method. Please reach out directly via the Contact Us page.
For Supplements:
We offer free returns on all purchases as long as they have not been opened, tampered with, or damaged. Please send us a picture and a description of the issue when starting your return as this will help us expedite your refund. We'll get you a pre-paid label and as soon as the item arrives back to us we'll issue a full refund to your payment method. Please reach out directly via the Contact Us page to start your return.
Do you offer exchanges?
For apparel orders please reach out with your order number and email associated with the order directly via the Contact Us page. Unfortunately we are unable to offer exchanges for supplements at this time.
What is your return policy?
Apparel returns will be accepted within 30 days of original purchase if items are unwashed, unworn and in new condition with all original components and tags still intact.
Supplement returns will be accepted within 30 days as long as the item has not been opened or tampered with. Please send a picture and description of the issue.
All returns must be processed through our Customer Service team. Please reach out directly via the Contact Us page.
How long will it take for my return to be processed?
Your return will be processed in 24-48 hours once the package has been delivered back to us (excluding weekends and holidays). You will also receive an email confirmation, please reach out via the Contact Us page if you do not.